Healthcare Technology Management

Healthcare providers are looking to move away from break-fix maintenance to a more scalable Enterprise-wide innovation partnership model. They want to better optimize spend with no loss of service while also achieving greater visibility on charges and inventory. This needs more flexibility from vendors, data & analytics to help make important business decisions, and enhanced processes to improve service delivery and asset optimisation. This increasingly means that healthcare providers are seeking a comprehensive service model that includes but not limited to a multivendor approach, Real time location services, Asset lifecycle and digital innovative solutions.

•  Reduce Costs
•  Single point of contact
•  Improve Operations
•  Improve Device Security
•  Enable Smarter Capital Allocation
•  Comprehensive OEM support
•  Guaranteed performance delivered against agreed KPIs

Healthcare Technology Management seeks to reduce the complexity and high cost of service agreements with multiple manufacturers. Under the multi-vendor package, you will work under one contract with a single service provider to help reduce administrative costs and improve response time. You will benefit from our 20+ years of multivendor experience and from our extensive team of engineers trained on devices from various leading manufacturers.

Leveraging various digital solutions enabled by data and analytics, our service provides insights for better decisions and optimized service costs. We can help you improve asset availability and management and enhance accreditation readiness and technology planning. We can deliver the support you need in terms of productivity tools, parts and repairs, remote diagnostics and advanced technical support and training.

A growing and diverse equipment inventory can test your biomed team’s ability to cover all scheduled maintenance and service – not to mention issues that flare up. Our flexible service programs help guide better decisions to drive and sustain optimized service costs, improve asset utilisation, and help improve performance.

Our HTM solution is driven by collaboration and an understanding of customer challenges and situations. This flexible programme, enabled by data and analytics, offers core maintenance services and includes attributes that go beyond break-fix. We help you optimise asset utilisation, customise the right service plan for your organisation, and adapt your programme to changing needs. Our goal is to help organisations enhance quality, improve operational efficiency and reduce service-related cost.

GE Healthcare's Healthcare Technology Management programme is enabled by our local Service capabilities and our continuous investment in connecting the physical and digital worlds.