support

Expert Live Support

At GE HealthCare, to provide you with the best possible support, we transform the way of delivering services with a remote solution powered with digital tools, enhanced connectivity & clinical expertise.

As of 2021, with the acquisition of an ultrasound system, you benefit from Expert Live Support: unlimited* remote support for all your clinical and technical questions.

« Now is the time when medical staff need all the support they can get, it is today that we must offer them the best support, it is today that they need to unleash the full potential of their faculties so they can offer accurate diagnoses, care and treatment. We are here to help them do it. »
Julien Delbor – GM Ultrasound Life Cycle Solutions Europe

*Depending on the country where you are located

Save Time with Augmented Reality

With the STAR mobile application, you have a single entry point for education purposes:

• Get up to speed with your new product virtually thanks to Augmented Reality with knobology support and video tutorials
• Access our user’s communities and their education program
• Contact your local service center directly through the customer app and receive help from our GE HealthCare experts remotely

There are 2 steps to follow!
Click on the following links depending on the system you have:

Voluson LOGIQ Vivid Versana